Shipping policy
At Stariva™, we are committed to delivering your order as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days after payment is received. Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Shipping Times
Estimated delivery times:
- United States: 5–12 Business Days
- Canada: 7–15 Business Days
- United Kingdom: 5–12 Business Days
- Australia: 7–15 Business Days
- Other International Destinations: 7–20 Business Days
Please note that delivery times may vary depending on your location, customs procedures, weather conditions, or carrier delays.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 24–72 hours to update after shipment.
Delayed Shipments
While we strive to meet all estimated delivery times, occasional delays may occur due to circumstances beyond our control. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure that your shipping address is entered correctly at checkout. Stariva™ is not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact our support team as soon as possible. We will work with the shipping carrier to resolve the issue and assist you in finding a solution.
Contact Us
If you have any questions regarding your order or shipment, please contact our customer support team. We are always happy to help.